Our family loves to vacation at the beach, and after three years, the ocean was calling us. For me, it wasn’t just a vacation but a time of reflection on... read more →
If you were exposed to formal sales training sometime in the past, you were encouraged to ‘probe.’ The purpose of probing was focused on uncovering needs, solving problems, or asking... read more →
The title of this newsletter comes from someone’s response to a comment on one of the Facebook trade show groups. A person was asking about a process and received the... read more →
It’s springtime in Japan—and we miss you! In a country where the first habitation is traceable to the Paleolithic era—around 40,000 BC—not much disturbs the collective consciousness of the Japanese... read more →
The “Great Resignation” is as ubiquitous a buzzword as last year’s “New Normal.” However, unlike the “New Normal,” the “Great Resignation” isn’t open to interpretation. It’s a fact. As a... read more →
Welcome to the year of the tiger! In the Chinese zodiac, the tiger is the king of beasts. The tiger replaced the lion when the Jade Emperor needed to curtail... read more →
We wish all of you a Wonderful 2022! 2021 has taught us so much, and now we are ready to keep up the momentum of our renewed industry energy. Thank... read more →
We celebrate Thanksgiving this month, and as our industry comes back, "Thanksgiving" has never meant more. A renewed optimism for meeting in person takes on global dimensions as people on... read more →
Japan has a love affair with retail. The country is the second-largest global retail market and accounts for 55% of all the retail in Asia, Home to many high net-worth... read more →
Japan's unique cultural norms often perplex Westerners – not because these norms exist but because Westerners are eager not to offend through ignorance. High on the list is the etiquette... read more →